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About our tests
From testing technology to postal queries, all the background information is here.
Postal queries
- How do I pack my small intestinal bacterial overgrowth (SIBO) test sample?
- Do I need to post my small intestinal bacterial overgrowth (SIBO) breath sample straight away?
- How do I return test samples from outside of the UK?
- I put my test in the post box, will it arrive at the lab ok?
- I only have one bowel movement a week, what if I can't post the sample on a Monday, Tuesday or Wednesday as you advise?
- Can I return my samples by dropping them in a post box or do I have to go to the Post Office?
- Do you send test kits outside Europe?
- How do I send my test samples back to you?
- Can you send test kits to the US?
- Do I return my sample first class, recorded delivery or special delivery?
- I ordered my Gut Health Test kit a while ago and it hasn't arrived, what's happened?
- My sample took a long time to arrive at the lab, is it still valid?
- Do I need to post my test sample straight away?
- When will my test kit arrive?
- I sent my stool sample back two days ago, why haven't you received it?
- How long can I store my sample before sending to the lab?
- Has the lab received my sample yet?
- My test kit hasn't arrived
- I think my sample will be delayed. What can I do?
Technical queries about tests
- Why do your Gut Health Tests not test for small intestinal bacterial overgrowth (SIBO)?
- How does Healthpath's method of testing compare to metatranscriptomic analysis (used by Viome)?
- The stool test uses only one stool sample. How is it representative of my intestinal flora over time?
- Which strains of Haemophilus do you test for?
- Is it more accurate to use urine when testing for leaky gut?
- Does your test detect microplastics in stool?
- I've had a parasite test recently that came back negative, is your test more sensitive?
- My GP tested me for H. pylori after my Healthpath test detected it, and it came back negative. What should I do?
- Will your stool tests tell me if I'm not absorbing vitamin D?
- What strains of bacteria or types of parasites or yeasts do your Gut Health Tests detect?
- Why don't the Gut Health Tests require three different samples? Other tests ask for this.
- What testing methods do you use for your stool tests?
- Is H Pylori included in your Gut Health Test?
- Do the Gut Health Tests use 23s rRNA as well as 16s rRNA testing methods?
- How do your Gut Health Tests compare to the GI-MAP?
- Do your Gut Health Tests check for Leaky Gut?
- Why is it ok for Healthpath to use samples that have been in transit for days?
- Why do you use 16S rRNA sequencing and not the genome shotgun method?
- Can I get the raw data to my test as I would like to know the specific types of bacteria it picked up?
- Does my test kit expire?
- Can I take my test results to my GP?
Issues with my kit or test
- I haven't got enough stool in the tubes, will that make a difference to the test?
- My stool collection equipment is broken, what should I do?
- Why is there a hole in the bag of my small intestinal bacterial overgrowth (SIBO) test kit?
- You've had my test samples for some time, where are my results?
- I was about to send off my second sample after I didn't receive a confirmation email from the lab, when the email came through. What shall I do?
- My test results were due but they haven't arrived yet. Where are they?
- My kit has something missing. What do I do?
- I've messed up my test, can I have a new kit?
- I've lost the instruction leaflet that was inside the box
- My test kit didn't come with a patient request form. What should I do?
- I gave the wrong gender/forgot to tick the gender box, will that affect my results?