- Help centre
- About our tests
- Issues with my kit or test
My stool collection equipment is broken, what should I do?
Don't worry if the stool collection equipment is broken or ripped, you can use any small, clean plastic container.
Thoroughly wash out and dry an old, small plastic container and collect the samples using that.
We give you the collection paper to help collect samples, but you don't have to use this. If it rips, you can always try again using a plastic container in the toilet as outlined above.
If you'd like some new stool collection pots or collection paper, please just let our Customer Services team know.