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My test kit hasn't arrived
Your kit should arrive within two-three working days.
In the UK, the test kits are sent by Royal Mail, first class post.
I ordered more than 5 working days ago
Please contact customer services, with your name, email, delivery address and order number.
They'll check your delivery details and send a new test kit out.
I ordered less than 5 working days ago
Please wait a little longer for it to arrive, it should be there any day.
Contact customer services if your test kit is late.