- Help centre
- About our tests
- Postal queries
Do I return my sample first class, recorded delivery or special delivery?
Return your sample using the postage paid return envelope included in your test kit.
Most of our kits now have a pre-paid Tracked 24 label attached to the envelope. This is a 24-hour delivery service. You can track the envelope by using the number under the barcode on the label. Please make a note of this prior to posting.