--- title: How do I contact Healthpath? description: You can easily contact our Customer Service team. --- [Skip to content](https://helpcentre.healthpath.com/en/knowledge/how-do-i-contact-healthpath#main-content) English Show submenu for translations ![HP-logo-414-1.png\]](https://helpcentre.healthpath.com/hs-fs/hubfs/HP-logo-414-1.png?height=40&name=HP-logo-414-1.png) - [Default HubSpot Blog](https://healthpath-1.hubspotpagebuilder.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://healthpath-1.hubspotpagebuilder.com/blog) - English Show submenu for translations - [Go to healthpath.com](https://healthpath.com/) [Go to healthpath.com](https://healthpath.com/) Hello. How can we help? - There are no suggestions because the search field is empty. 1. [Help centre](https://helpcentre.healthpath.com/en/knowledge?hsLang=en) 2. [About Healthpath](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en) 3. [Our service](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#our-service) # How do I contact Healthpath? ## You can easily contact our Customer Service team. If you have any compliments, complaints or queries you can contact our Customer Service team via email at hello@healthpath com, click the **chat icon** in the lower right corner of our website, or request a call back. If you're already a customer, or have completed a symptom survey, please use the email address associated with your Healthpath account so we can confirm your identity and resolve any issues quickly and efficiently. ### **How long do I have to wait for a reply?** We aim to reply to all enquiries within two business days (Monday to Friday). If you contact us outside of our working hours, we'll get back to you as soon as we're back in the office. ### **What's your phone number?** We don't have a phone number for customer service — this is so we have all enquiries documented in writing, as we are dealing with complex and sensitive data and information.  Using email also allows us to offer you the most informed service possible.  ### **I would prefer to talk to you in person** That’s ok, we can call you at a convenient time if you want to talk through something. Just drop us a line at [hello@healthpath.com](mailto:hello@healthpath.com) and we can arrange a time that suits you. Or book a 20-minute consultation with one of our team, you can [book a consultation here](https://healthpath.com/book-consultation/).    [Contact us](mailto:hello@healthpath.com)   - [Before buying a test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#main-content) - [Gut Health Tests](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#gut-health-tests) - [SIBO Breath Test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#sibo-breath-test) - [Food Sensitivity Test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#food-sensitivity-test) - [All Tests](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#all-tests) - [Children](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#children) - [Preparing for a test](https://helpcentre.healthpath.com/en/knowledge/preparing-for-a-test?hsLang=en#main-content) - [Gut Health Tests](https://helpcentre.healthpath.com/en/knowledge/preparing-for-a-test?hsLang=en#gut-health-tests) - [SIBO Breath Test](https://helpcentre.healthpath.com/en/knowledge/preparing-for-a-test?hsLang=en#sibo-breath-test) - [Supplements](https://helpcentre.healthpath.com/en/knowledge/preparing-for-a-test?hsLang=en#supplements) - [Taking a test](https://helpcentre.healthpath.com/en/knowledge/taking-a-test?hsLang=en#main-content) - [Gut Health Tests](https://helpcentre.healthpath.com/en/knowledge/taking-a-test?hsLang=en#gut-health-tests) - [SIBO Breath Test](https://helpcentre.healthpath.com/en/knowledge/taking-a-test?hsLang=en#sibo-breath-test) - [Food Sensitivity Test](https://helpcentre.healthpath.com/en/knowledge/taking-a-test?hsLang=en#food-sensitivity-test) - [After testing](https://helpcentre.healthpath.com/en/knowledge/after-testing?hsLang=en) - [About our tests](https://helpcentre.healthpath.com/en/knowledge/about-our-tests?hsLang=en#main-content) - [Postal queries](https://helpcentre.healthpath.com/en/knowledge/about-our-tests?hsLang=en#postal-queries) - [Technical queries about tests](https://helpcentre.healthpath.com/en/knowledge/about-our-tests?hsLang=en#technical-queries-about-tests) - [Issues with my kit or test](https://helpcentre.healthpath.com/en/knowledge/about-our-tests?hsLang=en#issues-with-my-kit-or-test) - [Conditions and symptoms](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#main-content) - [Acid Reflux](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#acid-reflux) - [Bad Breath](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#bad-breath) - [Bloating](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#bloating) - [Candida](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#candida) - [Cancer](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#cancer) - [Crohn's and Colitis](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#crohns-and-colitis) - [Depression and anxiety](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#depression-and-anxiety) - [Diarrhoea](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#diarrhoea) - [Infection](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#infection) - [Pregnancy](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#pregnancy) - [SIBO](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#sibo) - [Diverticulitis](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#diverticulitis) - [Reflux](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#reflux) - [Surgery](https://helpcentre.healthpath.com/en/knowledge/conditions-and-symptoms?hsLang=en#surgery) - [About Healthpath](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#main-content) - [Consultations](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#consultations) - [Our service](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#our-service) - [Our team](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#our-team) - [Partner with us](https://helpcentre.healthpath.com/en/knowledge/partner-with-us?hsLang=en#main-content) - [Practitioners](https://helpcentre.healthpath.com/en/knowledge/partner-with-us?hsLang=en#practitioners) - [Affiliates](https://helpcentre.healthpath.com/en/knowledge/partner-with-us?hsLang=en#affiliates) - [Website](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#main-content) - [Your account](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#your-account) - [Payments](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#payments) - [Privacy](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#privacy) - [Refunds](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#refunds) - [Technical issues](https://helpcentre.healthpath.com/en/knowledge/website?hsLang=en#technical-issues) [![Chill listening crop-3](https://helpcentre.healthpath.com/hs-fs/hubfs/HP-Help-Centre-Grey%20(1).png?width=188&height=24&name=HP-Help-Centre-Grey%20(1).png "Chill listening crop-3")](https://helpcentre.healthpath.com?hsLang=en) Copyright © 2026, Healthpath