--- title: When can you not provide a full health plan? description: Important - if any of the below conditions apply to you please read the accompanying information. --- [Skip to content](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#main-content) English Show submenu for translations ![HP-logo-414-1.png\]](https://helpcentre.healthpath.com/hs-fs/hubfs/HP-logo-414-1.png?height=40&name=HP-logo-414-1.png) - [Default HubSpot Blog](https://healthpath-1.hubspotpagebuilder.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://healthpath-1.hubspotpagebuilder.com/blog) - English Show submenu for translations - [Go to healthpath.com](https://healthpath.com/) [Go to healthpath.com](https://healthpath.com/) Hello. How can we help? - There are no suggestions because the search field is empty. 1. [Help centre](https://helpcentre.healthpath.com/en/knowledge?hsLang=en) 2. [About Healthpath](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en) 3. [Our service](https://helpcentre.healthpath.com/en/knowledge/about-healthpath?hsLang=en#our-service) # When can you not provide a full health plan? ## Important - if any of the below conditions apply to you please read the accompanying information. A few health scenarios aren’t suitable for our standard Healthpath service, due to the specialised nature of related treatments, medications or personal needs.  If you purchase a plan or package with your test, you'll receive a symptom review and health plan alongside your test results. For many, this is enough to start their recovery journey. However, some health conditions or situations require specialist support to ensure you get a safe and effective plan, when this is appropriate (please read below for further information on each condition).  This includes:  - [Eating disorders](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Eating-disorders) - [Liver or kidney disease](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Liver-kidney) - [Cancer](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Cancer) - [Haemophilia](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Haemophilia) - [Cardiovascular disease](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Cardiovascular) - [Diabetes](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Diabetes) - [Pregnancy, fertility, breastfeeding](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Pregnancy) - [IBD](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#IBD) - [Certain medications, multiple medications or complex diagnosed conditions](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Multiple-medications-diagnoses) - [Dietary and supplement sensitivites](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Dietary_Sensitivities) - [Test markers that require a GP referral](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Markers_needing_GP_referral) - [Surgery](https://helpcentre.healthpath.com/en/knowledge/health-scenarios-when-you-will-need-additional-support#Surgery) You can purchase the test without a health plan if needed. However, we want to be transparent that our ability to provide support depends on the specific health condition, and we may not be able to offer a full health plan. For details on different scenarios, see the relevant section below. Our approach ensures that practitioners provide safe, appropriate advice within our clinical and regulatory guidelines. **If you're unsure whether a health plan is right for you, please contact our customer service team.** In some cases, we can provide a plan but may still recommend 1-to-1 support. [**Learn more about when we suggest 1-to-1 support.**](https://helpcentre.healthpath.com/en/knowledge/consultations-what-to-expect?hsLang=en) ### **Eating disorders** As Nutritional Therapists, we are regulated by the [British Association for Nutrition and Lifestyle Medicine (BANT)](https://bant.org.uk/), which sets guidelines for our practice. According to these guidelines, we must complete specialised training to work with clients who have an eating disorder. Additionally, clients must have worked with an appropriate healthcare practitioner, such as a therapist or counsellor, at some point in the past. This requirement applies even if the eating disorder is not the reason you're seeking support, or if it is a historical issue. **What we can provide**  We can offer a supplement plan and lifestyle resources as well as a personalised video from one of our practitioners. However, due to the restrictive nature of our dietary plans, we can only provide these if you have the necessary support in place. Even with the appropriate support, we may still offer a less restrictive meal plan to ensure it aligns with your health and safety. ### **Liver or kidney disease** Only specialised dietitians have the remit and expert knowledge to provide nutritional advice related to kidney and liver disease. If you do not have support already, please go to British Association for Dietetics (BDA) and search for a dietitian with this specialism. **What we can provide** We are able to provide your test results in an easy-to-read format as well lifestyle advice and a personalised video from one of our practitioners. However, we are unable to provide any food or supplement advice with your results. ### **Cancer** As Nutritional Therapists, we have a regulatory body that oversees the way we practice, the[British Association for Nutrition and Lifestyle Medicine (BANT)](https://bant.org.uk/). They stipulate practitioners must complete specialised training to work with clients with cancer.  This applies even if you have been in remission for under 5 years. However, we may still recommend that you consult your GP or oncologist regarding any supplement recommendations, even if the 5-year period has passed. We recommend you work 1-to-1 with a specialist practitioner and continue to work alongside oncologists to ensure you have safe and appropriate advice. **What we can provide**  We can provide a food plan and lifestyle resources as well as a personalised video from one of our practitioners, but we are not able to provide a supplement plan, due to interactions with your condition or any treatment.  ### **Haemophilia** You are likely to have a haemophilia consultant as your lead practitioner. If they are comfortable for you to work with a nutritional therapist, we recommend you work with a practitioner experienced in this field to ensure you have appropriate advice. **What we can provide**  We can provide a food plan and lifestyle resources, as well as a personalised video from one of our practitioners, but we are not able to provide a supplement plan due to interactions and impact of some supplements on blood clotting.  ### **Cardiovascular disease** What we can provide will depend on which condition you have, or the medications you are taking, which may limit the supplements we can recommend as part of your health plan. **What we can provide** We can provide a food plan and lifestyle resources as well as a personalised video from one of our practitioners, but we may not be able to provide a supplement plan, due to interactions with your condition or any medications you are taking. ### **Diabetes** What we can provide depends on whether you are Type 1 or Type 2, and whether you take insulin. **What we can provide**  If you are Type 1, or Type 2 using insulin, we can provide a restricted supplement plan and lifestyle resources as well as a personalised video from one of our practitioners, but are not able to provide a food plan. If you are Type 2 but do not take insulin, we will be able to provide a food plan but please be aware they are suitable for gut health conditions and imbalances rather than diabetes, which requires a more tailored approach. We recommend you work 1-to-1 with a practitioner, who will be able to modify this plan for you to cater for both your glucose levels and your gut health.  ### **Pregnancy, fertility, breastfeeding** To ensure the safety of you and your baby, we are limited in what we can recommend during pregnancy, fertility treatment, and breastfeeding. We strongly recommend working with a nutrition practitioner who specialises in this area. If you’re currently under the care of a consultant, GP, or fertility specialist, we advise discussing any health plan with them before making changes. **What we can provide**  We can offer lifestyle advice and a personalised video from one of our practitioners. However, we may be limited with the food and supplement plans we can provide during these times. For food: Some of our plans may be too restrictive, so we will only offer our most diverse and balanced meal plan during these periods. For supplements: Many of our commonly used supplements may not be safe or appropriate during pregnancy, breastfeeding, or fertility treatment—for example, those that affect the menstrual cycle, uterine lining, or may transfer into breast milk. In some cases, we may choose not to recommend supplements at all, or ask that any recommendations be reviewed with your GP, consultant or fertility specialist before use. ### **IBD** During an active IBD flare, nutritional and supplement needs can be more complex and may require specialist support and medical oversight. **For this reason, we are unable to provide a full health plan whilst you are experiencing an active flare.** **What we can provide** We are able to provide your test results in an easy-to-read format, along with a personalised video from one of our practitioners to explain your results. Where appropriate, we may also recommend that you speak to your GP for further assessment. We take our responsibility seriously when it comes to making safe recommendations. If you have recently experienced an active flare, we will only be able to provide a food, supplement and lifestyle plan once the flare has reduced and you have had the appropriate checks with your GP or consultant to confirm that your condition has improved sufficiently. If you have IBD but are not currently experiencing an active flare, we may still be limited in the recommendations we can safely provide depending on your individual circumstances. Please get in touch with us before ordering so we can check whether our service is suitable for you. ### **Certain medications, multiple medications or complex diagnosed conditions** While we will always do our best to provide safe, effective recommendations, if you have a complex health situation with multiple medications or diagnosed conditions, we may be limited in what we can recommend without 1-to-1 support. **What we can provide** We may be able to provide a food plan and educational resources as well as a personalised video from one of our practitioners, but we will be limited in the supplement recommendations we can make due to interactions. With some medications and situations, this means we may not be able to recommend supplements at all. This will require more personalised support than our standard service provides, to ensure safe and effective advice for you. ### **Dietary and Supplement Sensitivities** Where an individual has significant or complex sensitivities to foods, supplements or their ingredients, including in relation to conditions such as Mast Cell Activation Syndrome (MCAS), this may limit the dietary and supplement recommendations that can safely be provided as part of a nutritional protocol. Individual responses can vary considerably, and foods or supplements that are generally considered well tolerated may not be suitable for everyone. Recommendations may therefore need to be limited, adapted or introduced gradually according to individual tolerance. Where sensitivities are particularly significant, reactions are unpredictable, or appropriate nutritional and supplement recommendations cannot be made with sufficient confidence, it may not be possible to provide a comprehensive protocol. In these circumstances, we may recommend that you work 1-2-1 with an appropriate healthcare professional. ### **Test markers that require a GP referral** Occasionally, your test results may identify a marker that is outside the expected range and would be more appropriately investigated by your GP. If this happens, our practitioners will explain this to you and recommend that you discuss the finding with your GP. **What this means for your plan** A GP referral does not necessarily mean that anything serious has been found. It simply means that further assessment may be appropriate before we make certain recommendations. Depending on the marker identified and the outcome of any further investigations, we may need to limit or adapt the food, supplement or lifestyle recommendations we can safely provide. ### **Surgery** If you have recently had surgery, or have surgery planned, this may affect whether our service is suitable for you. If you are following a plan with us and are due to have surgery, we recommend stopping the plan at least four weeks beforehand. You may be given specific dietary and/or medication instructions to prepare for your procedure, which should take priority over any recommendations we have provided. You should also follow any advice given by your medical or surgical team about when to stop supplements. Following surgery, you will need to be fully recovered before starting or restarting a plan with us. This is because your nutritional needs, medications and dietary requirements may be different during your recovery, and our recommendations may not be appropriate during this time. If you have recently had surgery or have it planned, please get in touch with us before ordering or starting your plan so we can check whether our service is suitable for you. --- If you’d like to understand more about your options or to check your medications, please contact our team and we will talk you through it.  [Read more about our service](https://healthpath.com/healthpath-service/) [When we recommend 1-to-1 support](https://helpcentre.healthpath.com/en/knowledge/consultations-what-to-expect?hsLang=en)  [Contact our team](https://healthpath.com/contact-us/) - [Before buying a test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#main-content) - [Gut Health Tests](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#gut-health-tests) - [SIBO Breath Test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#sibo-breath-test) - [Food Sensitivity Test](https://helpcentre.healthpath.com/en/knowledge/before-buying-a-test?hsLang=en#food-sensitivity-test) - 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