If you're worried about any extra costs outside of the tests and supplements, rest assured that we will never charge for 'extras'.
There are no further costs involved. The advice we give based on the results of your tests is free.We’re proud to provide your test at the same price available across the market, privately through practitioners. In addition, you’ll receive:
- An easy-to-read report of your results
- Personalised review of symptoms by our practitioners
- Personalised health plan
- Our knowledge base, with all the answers to your questions
- Our group support calls, where you can talk to our team of experienced practitioners
Coming soon, we'll also be launching:
- our community, where like-minded people chat, with guidance from our experts
- our library, with educational materials on improving gut health
Your symptoms review, test results and health plan have everything most people need to get on the road to recovery, along with the support platforms and education we’ve created.
If you need personalised help
Sometimes, only highly personalised 1 to 1 support over a longer period with an experienced, highly skilled functional medicine practitioner will do.
Speaking to a practitioner over a video call is a separate service. We only recommend doing that if you have ongoing problems with your symptoms, or you find the protocol we've put together too difficult to follow.
Returning your samples
If you’re in the UK, just use the postage paid return envelope that came with your kit.
If you’re outside the UK, please follow the advice here: How do I return test samples from outside of the UK?
- Gut Health Test:
The Doctors Laboratory, Halo Building, 1 Mabledon Place, London, WC1H 9AX - SIBO Breath Test:
The Doctors Laboratory, Halo Building, 1 Mabledon Place, London, WC1H 9AX
- Adrenal Stress Test (Cortisol/DHEA):
Cambridge Nutritional Sciences, Eden Research Park, Henry Crabb Road, Littleport, Cambridgeshire, CB6 1SE - Food sensitivity (IgG) Test:
Cambridge Nutritional Sciences, Eden Research Park, Henry Crabb Road, Littleport, Cambridgeshire, CB6 1SE
Make sure you return your samples within the right timeframe for your test:
- Gut Health Test: within 12 hours
- SIBO Breath Test: within 10 days
- Adrenal Stress Test (Cortisol/DHEA): within 24 hours
- Food sensitivity (IgG) Test: within 24 hours